FAQs

 

What are some key benefits for SMB leaders using Ask Astro over other AI tools?

What makes Ask Astro truly different is how it works with all types of business information. Unlike most AI tools that handle either numbers or text, Ask Astro seamlessly integrates both your financial data and written documents. This means you can ask questions that cross boundaries between systems - like understanding how your sales pipeline might affect your future cash position. And you don't need technical skills to make this happen - Ask Astro handles the complex work behind the scenes.

Beyond just organising your data, Ask Astro acts as your business partner, helping you make better strategic decisions. It alerts you to important changes in your business metrics, researches market trends, and provides expert-level insights without you having to learn prompt engineering or complex technical queries. You can just be you.

We've built Ask Astro with security at its core, ensuring your sensitive business information remains protected while still giving you all the benefits of advanced AI. This combination of features gives SMB leaders enterprise-level intelligence capabilities without the enterprise-level complexity or price tag.

How do business advisors benefit from Ask Astro?

Ask Astro transforms how business advisors serve their clients by bridging the gap between compliance work and high-value advisory services. With Ask Astro, you can embed your own intellectual property and methodologies into the platform, creating customised playbooks that deliver your expertise consistently across all clients. This allows you to scale your advisory services without increasing staff workload – one accountancy reported transforming their strategic planning process from 10+ hours to just 30-60 minutes while delivering better outcomes.

Beyond saving time, Ask Astro helps you build deeper client relationships by providing data-backed insights that boost your clients' confidence in your guidance. The platform seamlessly integrates both financial and textual data from multiple sources, enabling you to monitor client performance in real-time and proactively identify issues before they become problems. You can also conduct and share market research that positions you as a thought leader, enhancing your reputation with clients and their customers.

For your own practice, Ask Astro serves as a powerful tool to monitor team performance and revenue growth while consolidating the number of systems you need to manage. The platform's strong security features ensure client data remains protected, addressing a key concern for advisory firms handling sensitive information. Whether you're an accountant, business coach, or board advisor, Ask Astro helps you differentiate your services in a competitive market while delivering measurable value that clients can clearly see – all without requiring technical expertise from you or your team.

What is Ask Astro and how does it help business decision-making?

Ask Astro is an AI-powered, collaborative business intelligence platform that connects multiple data sources to provide comprehensive insights for strategic decision-making. It serves as your virtual business partner, simplifying complex data analysis and aligning daily activities with strategic goals, helping you make more confident decisions in minutes rather than hours.

Do I need any technical or AI skills to use Ask Astro?

Both SMB leaders and their advisors typically don’t have a lot of time, especially to learn the in’s and out’s of AI development and prompt engineering. And certainly, you want to be able to connect things and get started without involving IT. With Ask Astro, we make this all go behind the scenes, and you can just be you. So no, you don’t have to be a technical expert or AI swami, you need to be an expert in YOUR business.

How does Ask Astro integrate with my existing business systems?

Ask Astro offers seamless integration with any system that has an API. Through one-click integrations and simple drag-and-drop functionality, you can connect vital business applications like Hubspot, Xero, Notion, Google Drive, Shopify, Google Ads, and Meta Ads to track and manage crucial metrics with minimal setup effort. Just let us know if you have a business-critical data source that isn’t there and we will look at connecting to it for you.

How do Advisors work with leaders in Ask Astro?

Same information, different perspectives. Advisors can work with SMB leaders in a shared space, and be notified about different things. For example, one business coach has his own process and cadence for working with his clients. He has his own playbooks that are shared to his clients only.

Meanwhile, his clients use Ask Astro as the source of truth about business performance, and when it comes time to update their coach, they can do so within the same system. They can then meet to discuss progress, with Ask Astro in the mix, helping with supporting info, or with note taking from the meeting. Actions and outcomes go straight into Ask Astro’s knowledge base, so its always up to date. It can also remind both parties about actions and tasks before meeting again.

How much does Ask Astro cost and is there a free trial?

Ask Astro offers a 1-month free trial with no credit card required. After the trial, the subscription fee is USD $25 per user per month with no additional usage charges and no lock-in subscriptions, making it an affordable AI business intelligence solution for teams of any size.

How secure is my business data with Ask Astro?

Ask Astro prioritises data security with robust protection measures, beyond the norm. All your sensitive business information remains protected in a separate encrypted environment from the AI systems while still being accessible for analysis. When information and data is removed from Ask Astro, it is completely deleted. No data is used to train Large Language Models (LLMs), or is stored with LLM providers. We use both Open AI and Anthropics models currently and will always look for the best and safest models as they gain in capabilities.